Improving human performance cannot be limited to a single event or educational programme. Successful improvement of human performance will require a holistic perspective that involves separate, but yet integrated, change processes that must be developed and implemented within the organisation:

• Process related to Human Mindset
• Process related to Human Performance Improvement
• Process related to Human Measurement & Reward

A key success factor within human performance development is the participation and involvement of middle management.
 
Headmaster ensures that these processes are successfully developed and implemented and that sustainable human performance improvements are achieved.